Standards and Responsibilities

Being an AmeriCorps member with the Emergency Services Corps is a great opportunity to serve others.  With this opportunity, there are certain rights and responsibilities you have as an ESC member.  Also with this opportunity, there are certain guidelines to follow to ensure success in the program.

ESC Member Roles
     You have many roles as an ESC member.  First of all, you are a member of the Emergency Services Corps.  You are also an AmeriCorps member.  You are also a volunteer of the YMCA Resource Center of Delaware.  You may also be made a member of the fire company where you are placed.  In addition, you may be given a title at your placement – volunteer coordinator or recruitment specialist, for example.  At any time during your year of service, you are representing all of these organizations.  Keeping this in mind, it is important to conduct yourself in a positive manner and behave professionally at all times.  YOU are the face of the Emergency Services Corps.
     You are not considered an “employee” of your placement site.  When referring to the activities you perform at your site, you should consider it “service” instead of “work.”  You receive a living allowance as opposed to a salary or hourly wage to emphasize that you are performing a year of service.
     As an AmeriCorps member, you are considered a hybrid of an employee and a volunteer – officially classified as a “member” in the Citizen Service Act of 1990.
ESC Member Rights & Responsibilities
All ESC members have the right to:
  • Be treated fairly and with respect at all times from everyone affiliated with the Emergency Services Corps Program.
  • Serve and learn in an atmosphere free from harassment or discrimination.
  • Receive thorough ESC member training in order to serve effectively at their placements.
  • Support and guidance from both their ESC Program Director and Site Supervisor.
  • Provide honest feedback about the ESC program.
  • Provide input into the continuing development of the ESC program.
  • Have grievances and complaints heard and answered in a timely manner.
  • Be placed at a site with regard to personal preference, skills, experience, and location.
  • Have a clean, orderly work environment with access to a computer, phone, fax. and other materials necessary to complete objectives.
  • Feel safe and comfortable expressing opinions and discussing life experiences.
  • Ask questions.

All ESC members have the responsibility to:

  • Treat all others with respect while functioning in the capacity of an AmeriCorps member.
  • Represent the ESC in a positive manner.
  • Be open to feedback, both positive and negative.
  • Complete service duties promptly and reliably.
  • Participate in member orientation, trainings, conferences, service projects, and retreats.
  • Arrive on time to all activities, service, and training related to the ESC program.
  • Inform your ESC Program Director of any problems or concerns before they become overwhelming.
  • Learn, understand, and follow all policies and procedures regarding the ESC and service sites.
  • Ask questions if they do not understand a policy, procedure, or request.
  • Complete ALL paperwork thoroughly and in a timely manner.
  • Make every effort to complete goals and objectives.
  • Be a contributing member of the ESC team and support fellow teammates.

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